Privacy Policy

Last updated: November 15, 2026

This Privacy Policy explains how Toolworx Handyman ("I", "me", "my") collects, uses and protects the information you share when you visit this website, fill out the estimate form, or contact me by text, phone or email. I'm a local handyman serving Wake County, North Carolina.

Information I collect

• Information you give me: your name, phone number, town, the type of job, a description of the work and any photos you choose to send.
• Messages: texts, emails and call notes related to your request.
• Job details: your address and access notes when a job is scheduled, and payment confirmation (I do not store card numbers).
• Basic technical data: like most websites, the hosting service may record standard information such as your browser type and pages visited. This website does not use advertising trackers.

How I use your information

• To reply to your request and give you an estimate.
• To schedule the job, send arrival-time updates and follow up after the work.
• To process payment and keep records required for taxes and my workmanship guarantee.
• To ask, once, if you'd like to leave a review.

I do not sell, rent or share your personal information with anyone for their marketing purposes.

Text messages (SMS)

When you send the estimate form or text me, you agree that Toolworx Handyman may contact you by text message or phone about your request, scheduling and follow-up. These are conversational messages only, not marketing. Message frequency varies. Message and data rates may apply. Consent to receive texts is not a condition of hiring me. Reply STOP at any time to stop receiving texts (you will get one final message confirming it), or HELP for help. Your phone number and text-messaging consent are never shared with or sold to third parties.

Who your information may be shared with

Only with the services I use to run the business, and only as needed to do so: my phone and texting provider, email, the form service that delivers estimate requests to me, and payment apps (such as Zelle, Venmo or a card processor). I may also disclose information if required by law.

Photos of your project

Photos you send are used only to understand and price the job. I may take before-and-after photos of my work. I will only post them on this website or my social media without anything that identifies you or your address, and I'll gladly leave yours out if you ask.

How long I keep information

I keep job and payment records as long as needed for taxes and the 90-day workmanship guarantee. Requests that don't turn into a job are deleted when no longer needed.

Your choices

You can ask me at any time to see, correct or delete the information I have about you, or to stop contacting you. Just text or email me using the contact details below.

Children

This website is intended for adults. I do not knowingly collect information from children under 13.

Changes to this policy

If I update this policy, the new version will be posted on this page with a new "Last updated" date.

Contact

Toolworx Handyman · Raleigh, North Carolina
Email: [email protected]
Text: (919) 000-0000